Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-marina-cruise-dinner-deals.terratrek.net (hereafter referred to as “DMCDD,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the following activities involving user data:

  • Account Creation: When you sign up as an authorized user on our platform, we collect account details such as your name, email address, and password.
  • Transactions: We process payment information when you make purchases or book services through our website, including financial data and delivery/billing addresses.
  • Communication: You may receive promotional emails, newsletters, or SMS messages from us, which we use to engage with customers and share updates.
  • Data Collection Through Interaction: We gather various types of personal information based on your interactions with our services, such as purchase history, product preferences, and feedback.

Personal Data Collection

The types of personal data we collect include:

  • Account Information: This includes user names, email addresses, passwords (hashed and salted), and profile pictures.
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transaction processing.
  • Financial Data: We may store banking information for direct debits or to facilitate payment settlements.
  • Purchase History: Records of products or services purchased, including quantities, prices, and delivery locations.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types to enhance user experience and analytics.
  • Location Data: Information about your geographical location when you access our services, used for mapping and personalized recommendations.
  • Feedback and Reviews: Comments, ratings, and reviews you submit help us improve our offerings.
  • Social Media Profiles: We may collect data from social media platforms if you choose to log in via these accounts.
  • Product Interest: Details about products or services that spark your interest can be used for targeted marketing.

Cookies

We employ cookies and similar technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our site, ensuring security, and providing basic functionality.
  • Preference Cookies: Remembering user preferences, such as language settings or display options.
  • Analytics Cookies: Tracking website usage and gathering aggregated data to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for varying periods based on legal requirements and the purpose of collection:

  • Account Information: Retained indefinitely or until the account is deactivated upon user request.
  • Payment Data: Securely stored for transaction records and fraud prevention, typically up to 7 years.
  • Purchase History: Kept for analytics and marketing purposes, usually 12 months after the last purchase.
  • Other Personal Data: Retained as long as necessary for providing services, fulfilling requests, or complying with legal obligations. Once data is no longer required, it is securely deleted or anonymized.

Security Measures

We prioritize data security and implement robust measures to protect your information:

  • Encryption: We use encryption protocols to safeguard sensitive data during transmission and storage.
  • Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.
  • Regular Audits: Our systems undergo periodic security audits to identify and rectify potential vulnerabilities.
  • Data Backup: Regular backups ensure that we can recover data in the event of a security breach or system failure.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are directed at adults, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data for certain purposes.
  • Data Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing or profiling purposes.
  • Non-Discrimination: You have the right not to be discriminated against for refusing to provide personal information.

To exercise these rights or if you have any data-related queries, please contact our privacy team at [email protected] or through postal mail at:
[Privacy Team Contact Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage users to review these changes regularly.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about your data privacy, please reach out to us via: